성과
4.8/5
  • ≤5h
    평균 응답 시간
  • 100.0%
    정시 납품율
  • US $680,000+
    {0}건의 주문
전체 맞춤 제작
모든 검증된 역량({capacitiesNum}) 보기
회사 리뷰 (219)
4.8 /5
만족
  • 공급업체 서비스
    4.8
  • 정시 배송
    4.8
  • 제품 품질
    4.8
I was initially happy with these tv boxes which I resell. Then multiple customers started reporting that the wifi connection was dropping and they were unhappy with their tv boxes. This caused me to have to take returns and lose money. I told Linda about this and said I would like to return my last order of tv boxes since they were unreliable and were costing me money. She said she would talk to her engineer and then never got back to me. Since Linda was ignoring the problem, I applied to return the boxes through Alibaba. Alibaba said since I couldn't send in a video of the wifi connection dropping, they would not allow me to return these defective tv boxes. I told them the wifi dropping was happening randomly and while I could record for an hour before the box turned off, it wasn't guaranteed that the wifi drop would happen. Overall a bad experience. I will not order from Alibaba again since they can't stand behind their promise of "easy returns" and "trade assurance".

    공급업체의 응답:

    I'm sorry that this happened, The WiFi problem may be a matching problem with your router. Currently, no customers have mentioned this problem, so we dont know how to solve it . Can you give me the model number of your router? and you bought 10 machines from us , it is unreasonable for us to refund you.all money right ? The t vbox can also work use cable lan .
    08 Apr 2024
    모든 리뷰 보기
    동영상 팁
    00:45
    새로운 안드로이드 11 ATV TV 박스 G7 미니 4K Smart2.4GHz 5G 와이파이 2GB EMCP 16GB Amlogic s905w2 음성 원격 atv 상자
    00:39
    스마트 Tv 박스 안드로이드 13 TV H96max M1 Rockchip RK3528 4gb 32gb 2.4G/5G wifi 셋톱 박스 HD 미디어 플레이어 H96 MAX M1
    02:20
    02:56
    Iptv 상자 Amlogic S905X3 안드로이드 9.0 XTV 프로 1000M LAN DDR3 듀얼 와이파이 4K 스마트 TV 박스 IP TV 지원 Mytvonline2
    00:41
    Magicsee C500 max 안드로이드 DVB S2/ S2X /T2receive
    00:28
    G10S G10 에어 마우스
    00:35
    안드로이드 11 tv 상자 X96 X4 스마트 tv 상자
    00:40
    제조 airmouse 안드로이드 tv 상자. 환영 문의 카렌.
    더 보기